Reference

Understand the Terms Before You Start

These terms set out your rights and responsibilities when you use untung8 — covering how your account works, how wallet transactions are handled through DANA, OVO, and GoPay, and what applies when you access the platform from Indonesia where local law permits.

Account eligibility conditionsDANA, OVO, GoPay wallet rulesDeposit and withdrawal processAccount suspension groundsJurisdiction and access limits

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What These Terms Actually Cover

untung8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on untung8, you agree to these terms in full. They apply to every session, every transaction, and every request you make through the platform. Account access is only available where permitted under local law and eligible regions — if you are accessing

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from a location where online betting is restricted, these terms do not create an entitlement to use the service. Your account is personal and non-transferable; sharing login credentials or operating more than one account is a breach that may result in suspension. All wallet activity —
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whether you fund via DANA, OVO, or GoPay — is subject to the transaction limits and verification steps set at the time of each transfer. We reserve the right to request identity documents before processing a withdrawal, and we may hold a transaction while that check
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is completed. Promotional credits attached to your account carry their own conditions, which are published separately on the promo board; these main terms do not override those specific rules. We may update these terms at any time; the version published at untung8 is the one that
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applies. Continued use of your account after an update means you accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Policy Practices

These commitments outline how untung8 manages your account data, verifies wallet activity, and handles requests to change or close your account. We do not share account details with third parties outside of verification requirements. If you spot activity on your account you did not authorise, contact support immediately through live chat.

Data Retention

We keep account and transaction records for as long as required under applicable regulations. You may request a summary of your transaction history through the account settings page.

Wallet Verification

Each withdrawal to DANA, OVO, or GoPay is matched against the wallet registered to your account. Mismatched details trigger a manual check before funds are released.

Account Changes

To update your registered email, phone number, or linked wallet, submit a request via live chat with supporting ID. Changes take effect once our team confirms the update.

Account Closure

You may request account closure at any time by contacting support. Pending withdrawals are processed to your registered wallet before closure is finalised.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any clause in these terms is unclear, or you need to flag a dispute about an account action or wallet transaction, our support team handles terms-related queries directly. You can reach us through the channels below — describe your account issue clearly and include your registered wallet number (DANA, OVO, or GoPay) so we can locate your record quickly.

Live Chat Open the chat widget inside your account dashboard to raise a terms or transaction query. Response times vary but the channel is monitored during active hours.

Email Support Send a detailed message to our support address for account disputes, withdrawal holds, or terms clarification. Include your account ID and the relevant wallet method.

Help Centre The Help Centre at untung8 covers common terms questions including account limits, wallet verification steps, and what happens if your account is flagged for review.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — wallet payments, identity checks, account holds, and what happens if the terms change.

Access and eligibility depend on local law and the region you are in. These terms apply to your account use wherever you connect, but availability is only confirmed for regions where local law permits access.

No. Your account must be funded from a wallet registered in your own name. Using a third-party DANA, OVO, or GoPay account is a breach of these terms and may result in a withdrawal hold.

A pending withdrawal is processed under the terms active at the time it was submitted. Updated terms apply to new actions you take after the revision is published at untung8.

Open a query via live chat or email support, include your account ID, the wallet method used (DANA, OVO, or GoPay), and the transaction reference. We review and respond to disputes in the order they arrive.

We may suspend an account immediately if we detect a breach of these terms — such as duplicate accounts or mismatched wallet details. We will notify you by email and explain what triggered the action.

The version published at untung8 is always the current one. We recommend checking back after any notification email from us, as that usually signals a terms update has gone live.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ InfoAbout Us Appuntung8 App

Understand the Terms Before You Start

Account Security and Policy Practices

Data Retention

Wallet Verification

Account Changes

Account Closure

Reach Us About Any Terms Question

Common Questions About These Terms

01 Do the terms apply if I access untung8 from outside Indonesia?

02 Can I use a friend's DANA or OVO wallet to fund my account?

03 What happens if untung8 updates the terms while I have a pending withdrawal?

04 How do I dispute a transaction that I think was handled incorrectly?

05 Can my account be suspended without warning?

06 Where can I find the most current version of the terms?

Terms & Conditions

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